Shipping

Dot & James offers free local pick up in Fergus, ON.

 

Scrunchies, Hair Scarves and Face Masks 

Ship FREE through Canada Post standard letter mail and do not have order tracking. Please allow up to 4 weeks for shipping.

Flat rate $8 Expedited Shipping is available which will include tracking. Please allow 2-8 business days.

 

Free Shipping on orders over $75 is available

These packages will be shipped using Canada Post Expedited Parcel mail. Please allow 2-8 business days.

 

$8 Flat Rate Shipping on orders under $75 

These packages will be shipped using Canada Post Expedited Parcel mail and will have parcel tracking. Please allow 2-8 business days.

 

Open Box

The 'Open Box' option is now available for your orders! Meaning you are able to shop freely and simply add items to your open box.

To create your open box, you would simply select START open box when processing your order. You will be able to continuously add to your box by selecting ADD to open box upon checkout. 
When you are ready to close your box, send us an email at dotandjamesco@gmail.com or DM us @dotandjames to notify us and we will close your box and ship it out or notify you when it is ready for pick up. 

We are thrilled to be offering this option as it saves you in shipping fees as well as minimizing our impact on the environment by packaging multiple items/orders into one box!

Boxes can stay open for 30 days.

 

We ship Canada wide.   

 

Please allow 48 hours for ordering processing time.

 

* Due to the nature of our products, all sales are final. Each crystal is packaged with love and care, however, on a rare occasion if an item arrives damaged during transit please contact us at dotandjamesco@gmail.com with a picture of the damaged item. We strive to make sure you babes are 100% satisfied, so if you have any concerns about your orders, please don't hesitate to reach out.